Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account details (name, email, password)
• Content you upload and create (videos, images, audio)
• Payment information (processed by third-party providers)
• Communications with our support team

We automatically collect:

• Device and browser information
• Usage data and feature interactions
• IP address and approximate location (country level)
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide and improve our video editing services
• Process your account and manage subscriptions
• Send service updates and marketing communications (opt-out available)
• Analyze usage to improve features and performance
• Detect and prevent fraud or abuse

3. Your Content

Your videos, projects, and creative content remain yours. We do not claim ownership over any content you create or upload. We only access your content to provide the editing service and to troubleshoot issues with your explicit permission.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers who help us operate (cloud hosting, payment processing, analytics)
• Law enforcement when required by law
• Business partners with your consent

5. Data Security

We use industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. While no system is 100% secure, we work hard to protect your information.

6. Data Retention

We retain your data for as long as your account is active. After account deletion, we remove your personal data within 30 days, except where required by law. Exported videos and projects are deleted immediately upon request.

7. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data
• Export your data in a portable format
• Opt out of marketing communications
• Restrict or object to data processing
• Lodge a complaint with a supervisory authority

8. Cookies

We use essential cookies to keep you logged in and functional cookies to remember your preferences. Analytics cookies help us understand how the platform is used. You can manage cookie preferences in your browser settings.

9. Children's Privacy

FrameForge is not intended for children under 13. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of FrameForge after changes constitutes acceptance.

Contact Us

Questions about privacy? Email us at privacy@frameforge.app